At AGAVUS we are committed to protecting your privacy with respect to any information we may collect during the operation of our website and social networks. Information will only be collected and used as indicated in this document. AGAVUS has no responsibility for the content of other websites that you may encounter while browsing this website. The AGAVUS privacy policy is described below:

​

This statement applies only to the information collected on the website https://www.AGAVUS.MX The policy will enter into force on January 1, 2017.

​

WEBSITE

AGAVUS collects information from you when you place an order. When applying for or registering on our site, you will be asked to enter your: first and last name, email address, postal address, phone number, or credit card information. In addition, all videos and photos posted on our website or social networks are visible to the public without restrictions. You can also unsubscribe from our communications at any time by clicking the link in the footer of each email or by sending an email to info@agavus.mx

​

AGAVUS is not responsible for the information that is entered in the different payment engines, which it uses to make its payments.

​

For more information, enter to see the privacy policy of these companies:

​

PAYPAL

https://www.paypal.com/mx/webapps/mpp/ua/privacy-full?locale.x=es_MX

​

PAYMENT MARKET

https://www.mercadopago.com.mx/ayuda/terminos-y-condiciones_715

​

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION

We collect two types of information about our Visitors and Users:

Unidentified and unidentifiable information relating to an unidentified Visitor or User, which may be automatically made available to us or collected through your use of the Services ("Non-Personal Information"). Such Non-Personal Information does not allow us to identify the Visitor or User from whom it was collected.
Non-Personal Information collected by us primarily consists of technical and aggregate usage information, such as browsing and click-stream activity of visitors and service users, heat maps and page scrolling, non-personal information identifier on the visitor's or user's device, operating system, internet browser, screen resolution, language and keyboard settings, internet provider, referral/exit pages, date and time stamps, etc.

Individually Identifiable Information, that is, information that identifies an individual or that with reasonable effort may cause the identification of an individual or may be of a private or sensitive nature ("Personal Information").
The Personal Information collected by us mainly consists of contact information (for example, email address or telephone number), billing information (name, physical billing address, transaction details and payment method), information about a browsing or usage session (IP address, Geo-location or unique device identifier), details regarding connected third-party accounts (such as the email or username of a connected PayPal, Google or Facebook account), scanned identification documents that you have provided to us (for example, an identity card, driver's license, passport or official company registration documents), correspondence (including that made through or uploaded to our services) and any other Information Personnel provided by visitors or users through their access and/or use of the Services.
For the avoidance of doubt, any Non-Personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is considered and treated by us as Personal Information, as long as such connection or link exists. .

​

HOW IS THE INFORMATION COLLECTION LIKE?

There are two main methods we use:

We collect information through your use of the Services. In other words, when you are visiting or using our services, including when browsing the Website or any User's Website, you register a User Account, edit your User Website and upload information and content and/or download and use any Shopify Application or Mobile Application, we are aware of this and may collect, collect and record such uses, sessions and related information, either independently or with the help of third party services as detailed in Section ‎8 below , including through the use of “cookies” and other tracking technologies, as further detailed in Section ‎9 below.

We collect information that you voluntarily provide to us. For example, we collect Personal Information that you provide to us when you register for our Services; when you sign in to our Services through third party services such as Facebook or Google; when you make purchases and/or register domain names; when you submit or upload such Personal Information while using any of our Services or when you communicate with us directly.

WHY THE COLLECTION OF INFORMATION

We collect such Personal and Non-Personal Information for the following purposes:

To provide and operate the Services;

To further develop, personalize, and improve our Services, based on the common or personal preferences, experiences, and difficulties of Visitors and Users;

For our Users to enjoy permanent customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized notifications and promotional messages related to the service (as described in more detail in Section ‎10 below);

To facilitate, sponsor, and offer certain contests, events, and promotions, determine entrant eligibility, monitor performance, contact winners, and award prizes and benefits;

To create aggregate statistical data and other aggregated or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;

To improve data security and fraud prevention capabilities;

To comply with applicable laws and regulations.

​

USE OF COOKIES

AGAVUS, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used to maintain, provide, and continually improve our Services and to provide our Users and their Users' Users with a better experience. For example, thanks to these technologies, we can maintain and track the preferences of our Users and authenticated sessions, to better secure our Services, identify technical problems, user trends and campaign effectiveness and to monitor and improve the overall performance of our Services

Please note that Third Party Services that place cookies or use other tracking technologies through our Services may have their own policies regarding how they collect and store information. These practices are not covered by our Privacy Policy and we have no control over them.

Cookies: In order for some of these technologies to work properly, a small data file ("cookie") must be downloaded and stored on your device. By default, we use various persistent cookies for the purposes of session and user authentication, security, maintaining User preferences (for example, on default language and settings), connection stability (for example, to upload media, use e-Commerce features, etc.), monitor the performance of our services and Marketing campaigns, and generally to offer and improve our services. If you wish to delete or block cookies, please refer to the help and support area of ​​your internet browser for instructions on how to locate the file or directory that stores cookies. Information on how to delete or control cookies is also available at www.aboutcookie.org (Please note that this page is not owned by Shopify, so we cannot ensure that it is correct, complete, or available). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may negatively affect your user experience.

Clear Gifs: We and certain Third Party Services may employ a software technology called clear gifs or transparent gifs (also known as Web beacons/Web Bugs), which allows them and us to improve our Services by measuring their effectiveness and performance. . Clear Gifs are small graphics with a unique identifier, similar in function to cookies; however, unlike cookies, they are not stored on your device, but are embedded within our Services.

Flash and HTML5: We and certain Third Party Services may employ certain tracking technologies known as "Flash cookies" and "HTML5", primarily for advertising purposes. Various Internet browsers may offer their own management tools for removing or blocking these types of technologies. Additional information about the management of Flash cookies is available here. http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html (Please note that this page is not the property of AGAVUS, therefore we cannot ensure that it is correct, complete or available)

Behavioral Targeting/Re-Targeting: Some third-party ad networks may display advertising on our Website or manage our advertising on other websites. These third parties may use certain tracking technologies to collect Non-Personal Information about your activities on the Services and various third party websites to serve you targeted advertising based on your interests and preferences. You can opt out of receiving targeted ads from certain ad networks by clicking here (or if you are located in the European Union, click here ). Please note that this is not an opt-out option.

"Do Not Track" or Do Not Track Signals: Please note that we do not change our practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application.

​

SECURITY

AGAVUS has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer secure HTTPS access to most areas of our Services; The transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for potential vulnerabilities and attacks, and regularly look for new ways and Third Party Services to further enhance the security of our Services and the protection of the privacy of our Visitors and Users. However, despite the measures and efforts made by Shopify, we cannot and do not guarantee the absolute protection and security of your Personal Information, the User Information of your Users, or any other User Content that you upload, post, or share. with Shopify or anyone else. Therefore, we invite you to establish strong passwords for your User Account and Website, and to avoid providing us with any confidential information that you believe that its disclosure could cause substantial or irreparable damage. Also, because certain areas of our services are less secure than others (for example, if you set your support forum request ("ticket") to be "public" instead of "private", or if you navigate to a page not SSL), and because instant messaging and email are not recognized as secure forms of communication, we request and encourage you not to share any Personal Information in any of these areas or through any of these methods. If you have questions regarding the security of our Services, you are more than welcome to contact us at info@agavus.mx

​

AGGREGATE STATS

AGAVUS may collect statistics on the behavior of visitors to its websites and social networks. For example, AGAVUS may monitor the most popular topics on our site and social networks. AGAVUS may display this information publicly or provide it to others. However, AGAVUS does not disclose personally identifiable information other than as described below.

​

We may also collect the following technical information about you when you visit our website: browser type and operating system, internet speed, time spent browsing the site, visits, views and other traffic-related data, IP address, URL of reference etc This information through the use of order / registration forms, Google Analytics and our own analysis software. In turn, we use this information to improve the overall site experience. We may share aggregated traffic or demographic information with third parties such as advertising partners, sponsors, or investment companies, but we will not provide third parties with your personal information such as your name or email address.

​

PROTECTION OF PERSONALLY IDENTIFICATION INFORMATION

AGAVUS discloses personally identifiable and personally identifiable information only to those of its employees, contractors, and affiliated organizations who need to know that information to process it on AGAVUS's behalf or to provide services available on AGAVUS websites and social networks and who have agreed not to. disclose it to third parties. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; By using the AGAVUS website, you agree to the transfer of such information to them. Mainly parcel services, payment methods such as PAYPAL and or MERCADODEPAGO.

​

AGAVUS will not rent or sell personally identifiable information and personally identifiable information to anyone for its own direct marketing purposes without your consent. With the exception of its employees, contractors, and affiliated organizations, as described above, AGAVUS discloses potentially personally-identifying and personally identifiable information only when required to do so by law (for example, in response to a subpoena, court order, or other request). governmental ), Or when AGAVUS believes in good faith that the disclosure is reasonably necessary to protect the property or rights of AGAVUS, third parties or the public in general. If you are a registered customer or contest participant of the AGAVUS website or social media and have provided your email address, AGAVUS may occasionally send you an email to tell you about new features, solicit your feedback, or simply keep up to date with what is happening with AGAVUS and our products. If you send us an email or live chat request (for example via a support email or through one of our chat/feedback mechanisms), we reserve the right to post it to help us clarify or respond to your request or to help us support other users. AGAVUS takes measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially identifiable and personally identifiable information.

​

CHANGES TO THE PRIVACY POLICY

AGAVUS may change its Privacy Policy from time to time, and at AGAVUS's sole discretion. AGAVUS encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change to this Privacy Policy will constitute your acceptance of such chang